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The company has 3 product suites for IT management and operations: IT Service Management, IT Operations Management and IT Business Management solutions. Its solutions address the needs of many departments within an enterprise, including IT, HR, facilities, field service, marketing, customer service, security, legal & finance. By utilizing its product portfolio, customers can reduce the manual time taken by complex processes and consequently optimize total cost of ownership. The company's Now Platform enables enterprises to enhance productivity by streamlining system processes.

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provides cloud computing services that automate digital workflows to accelerate enterprise IT operations.

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